Shipping & Handling
Shipping your product is our top priority and every day we ship dozens of products to satisfied customers in Belgium, Europe and the rest of the world. However, as we are based in Kortrijk (Belgium), our shipping and handling times may vary and therefore we are unable to offer next day delivery outside of Belgium and its neighboring countries.
Processing Time: As soon as we receive your payment, we will immediately prepare your order. The preparation of your order is generally done within hours with a maximum processing time within 2 hours after receipt and confirmation of your order.
Shipping Time: This is the time it takes for items to be shipped from our store to the destination. For deliveries in Belgium, we use Bpost, a Belgian postal service which generally takes 2 to 5 working days. For other international deliveries, the delivery time may vary.
Tracking: As soon as your order has been shipped, you will receive a confirmation email containing a tracking number and a link allowing you to easily locate your product directly from your email. [link to your tracking page]. Please note that while the majority of our shipping companies provide tracking service, we cannot guarantee it in all cases
When purchasing within Europe, you can choose standard shipping which takes 3-5 business days. Prior to being shipped, it will take 1-2 business days to process your order.
All orders are shipped by DHL express and you will receive your tracking number by e-mail, once your order has been processed.
We ship to most of the countries. Please choose your country on the checkout page.